Terms of Service

Last Updated: June 2026

By accessing and using the Atera Hospitality website and services, you agree to be bound by these Terms of Service.

1. Services

Atera Hospitality provides hospitality management, property management, revenue optimization, marketing, guest experience, and related hospitality services.

2. User Responsibilities

Users agree to:

Provide accurate information.
Maintain the confidentiality of account credentials.
Use our services lawfully.
Not engage in fraudulent or harmful activities.

3. Property Owner Obligations

Property owners are responsible for:

Providing accurate property information.
Ensuring legal compliance of their properties.
Maintaining property safety and operational standards.
Fulfilling contractual obligations with guests.

4. Intellectual Property

All website content, branding, logos, software, text, graphics, and materials remain the property of Atera Hospitality unless otherwise stated.

No content may be copied, distributed, or reproduced without written permission.

5. Limitation of Liability

Atera Hospitality shall not be liable for:

Indirect or consequential damages.
Business interruption.
Loss of revenue or profits.
Third-party platform outages.
Force majeure events.

Our liability shall be limited to the maximum extent permitted by applicable law.

6. Third-Party Services

We may integrate with third-party platforms, including booking channels, payment providers, communication tools, and software providers.

Atera Hospitality is not responsible for the services, availability, or policies of such third parties.

7. Termination

We reserve the right to suspend or terminate access to our services if users violate these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

9. Contact

For questions regarding these Terms:

Email: hello@aterahospitality.com

Website: https://aterahospitality.com